Frequently asked questions
Are all the items on your website available to view in your unit?
Most of the items on our website are in our unit at Winchcombe. If you are interested in a particular piece, please contact us before visiting to make sure it is here and available to view.
What are your opening hours?
Open: Monday - Friday 10.30am - 6pm however you will need to make an appointment to ensure that somebody will be there. Please telephone on 07951 604975 or use the enquiry form
How do I pay for an item?
We accept payment by credit and debit cards,cheque, cash, bank transfer or paypal. There is the facility to pay on the website along with a card machine on site.
Deliveries in the UK mainland are included in the price. Discounts are given if customers want to collect items themselves.
We can arrange shipping to outside of the UK on your behalf for any item purchased online. We don't charge for this service and you pay the shipping company direct.
What is your refund policy?
Is there a better price for multiple purchases?
Depending on the amount and quantity of goods bought, larger discounts including delivery can be made.
Is value added tax on top of the items sold?
The tax and vat is included in the price of the items, vat invoices for business use can be given.